FAQs

Network Cabling – FAQs

What types of network cabling do you install?

We install coaxial cable, CAT6a, CAT7, and fiber optic cabling.
Do you provide structured cabling for commercial offices?

Yes, we provide structured cabling for small and medium-sized businesses.
Can you upgrade my existing network cables?

Absolutely, we replace outdated cabling to improve network speed and reliability.
Do you install cabling for new construction?

Yes, we work on new builds as well as existing buildings.
How do you test and certify network cabling?

We use advanced testing tools to certify cables for performance and reliability.
Do you install server room cabling?

Yes, we provide full server rack cabling and management.
Can you troubleshoot existing cabling issues?

Yes, we diagnose and repair wiring problems like damaged cables or loose connections.
Do you offer outdoor cabling?

Yes, we can install weather-resistant cabling for outdoor connectivity.
How long does a typical network cabling installation take?

It depends on the size of the job—most small offices take 1–2 days.
Do you label and document all cabling installations?

Yes, we can provide detailed labeling and network maps for easy maintenance.

Do you design and install Wi-Fi networks?

Yes, we create wireless networks for homes, and office buildings.
Can you improve weak Wi-Fi coverage in certain rooms?

Yes, we perform Wi-Fi heat mapping to identify dead zones and install additional access points if required.
Do you install mesh Wi-Fi networks?

Yes, we deploy mesh systems for seamless coverage throughout a space.
How many devices can your Wi-Fi setups support?

Our Wi-Fi networks are designed to handle dozens to hundreds of simultaneous connections, depending on your needs.
Do you secure Wi-Fi networks from unauthorized access?

Yes, we implement strong encryption, guest networks, and advanced firewall rules.
Can you set up separate guest and staff Wi-Fi networks?

Yes, we configure multiple secure networks on the same Wi-Fi system.
Do you troubleshoot slow or unreliable Wi-Fi?

Yes, we diagnose bandwidth issues, interference, and hardware problems.
What brands of Wi-Fi equipment do you work with?

We work with Ubiquiti, Cisco Meraki, TP-Link, Netgear, and others.
Can you set up outdoor Wi-Fi coverage?

Yes, we install weatherproof outdoor access points for patios, warehouses, and more.
Do you provide ongoing maintenance for Wi-Fi systems?

Yes, we offer maintenance plans to keep your wireless network performing optimally.

Do you install and configure routers for businesses and homes?

Yes, we install and optimize routers for small and large environments.
Can you configure VPNs on our router?

Yes, we set up site-to-site and remote-access VPNs for secure connectivity.
Do you configure firewall settings on routers?

Yes, we implement firewall rules to protect your network from external threats.
Can you help with port forwarding?

Yes, we configure port forwarding for applications like gaming, remote access, and security cameras.
Do you update router firmware for security?

Yes, we keep routers up-to-date with the latest security patches.
Can you optimize routers for better performance?

Yes, we adjust Quality of Service (QoS), channel selection, and bandwidth allocation.
What brands of routers do you support?

We support most major brands, including Cisco, Ubiquiti, Netgear, TP-Link, and Linksys.
Do you configure multi-WAN or failover setups?

Yes, we set up routers for dual internet connections and automatic failover.
Can you restrict certain websites or services on our network?

Yes, we can block specific websites and control bandwidth usage.
Do you offer remote router management?

Yes, we can securely manage your router configuration remotely.

Do you install wired and wireless printers?

Yes, we install both networked (Ethernet) and Wi-Fi printers.
Can you set up printers for multiple users in an office?

Yes, we configure printers for shared network use with the right permissions.
Do you install printers on Windows and Mac devices?

Yes, we ensure compatibility with Windows PCs, Macs, and mobile devices.
Can you connect printers to cloud printing services?

Yes, we set up Google Cloud Print, AirPrint, and similar services where supported.
Do you troubleshoot printer connectivity issues?

Yes, we resolve network connectivity, driver, and configuration problems.
Can you help secure our network printers?

Yes, we lock down printer settings and disable open access from outside your network.
What brands of printers do you support?

We work with HP, Brother, Epson, Canon, Lexmark, and others.
Can you set default printers and printing rules?

Yes, we configure default printers and printing permissions based on users or departments.
Do you offer maintenance for printers?

Currently, we provide printer troubleshooting but not ongoing printer maintenance services.
Can you set up scanning to email or network folders?

Yes, we configure multifunction printers for document scanning and email delivery.

Can I schedule all these services at once?

Yes, we can bundle cabling, Wi-Fi, router, and printer setup into a single project.
Do you offer after-hours installation?

Yes, we provide flexible scheduling, including evenings and weekends, by request.
Do you charge hourly or by project?

We offer both flat-rate and hourly pricing depending on the service scope.
Can you work with existing hardware or do I need to buy new equipment?

We’ll assess your current setup and recommend upgrades only if necessary.
Do you provide service in residential homes?

Yes, we provide all these services for both homes and businesses.
Can you clean up or organize messy cabling?

Yes, we offer cable management and labeling to tidy up your workspace.
Do you provide service in multiple rooms or floors?

Yes, we design solutions for multi-room or multi-floor buildings.
Will you train my team on how to use the new equipment?

Yes, we provide basic training on using and managing your new network and devices.
How do I get a quote for these services?

Contact us via phone or our website to schedule a site visit and receive a free estimate. Site visits are usually conducted during evening hours and on weekends.
What’s your service area for these services?

We service the Triad/Triangle areas in North Carolina.